SLiA Job Task Analysis Survey

Strategic Leader in Accessibility (SLiA) Body of Knowledge Domains

The following categories of domains and subdomains outline the typical role of a Strategic Leader in Accessibility. It includes common activities, behaviours, and responsibilities that this role entails. Details were confirmed through an international Job Task Analysis survey in the spring of 2020 and provides the structured outline for a forthcoming Body of Knowledge (BoK).  Additional feedback gathered through the survey and SLiA Community of Practice engagement will be incorporated in the BoK and other professional development resources.

SLiA Knowledge Domains and Responsibilities 


  • Champion accessibility as a core value to internal audiences
  • Influence board/senior executives to recognize the business value of accessibility
  • Define and manage the organizational strategic accessibility plan for all aspects of the employee and customer experience
  • The organizational strategic accessibility plan is measured for its efficiency


  • Sponsor and monitor the implementation and continuity of an organizational workplace adjustments process 
  • Ensure organizational accessibility standards, requirements, policies, and procedures are developed, communicated, and maintained for the digital and built environments and people interactions
  • Provide awareness, education, and training on how to apply the accessibility standards, requirements, policies, and procedures for the digital and built environments and people interactions
  • Educate the organization on accessibility legislation and regulations in all operating countries


  • Champion accessibility to external audiences
  • Cultivate memberships with accessibility organizations to leverage knowledge networks
  • Ensure accessible procurement policies and supply chain management practices
  • Support development of disability staff networks with coverage across the organization
  • Implement and/or support organizational measurement and tracking for accessibility such as a maturity model/matrix


  • Ensure sufficient resources (dedicated budget and people) are in place to support the strategic accessibility plan and partner initiatives
  • Ensure sufficient tools (assistive technology, hardware, software ) are available to implement the requirements of the strategic accessibility plan
  • Champion intercompany networking to ensure effective collaboration for the development and delivery of accessible solutions, services, and communications 


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