Privacy and Security Policy

The International Association of Accessibility Professionals (IAAP) is a professional membership association for people who work in the field of accessibility and is a division of G3ict.  IAAP respects the need for privacy and security.  This Privacy and Security Policy is intended to make it clear what data we collect, how and why we use it, and with whom it may be shared under certain conditions.

Please read this policy in full.  By visiting our website, subscribing to our mailing list, becoming an IAAP member, participating in the IAAP certification program, completing an IAAP survey, or attending an IAAP webinar or event, you are accepting the terms of this policy.
The IAAP collects personal information about its members and other customers. With a few exceptions, this information is limited to the kinds of information that can be found on a business card: first name, last name, job title, employer name, work address, work email, and work phone number. We use this information to provide members and customers with goods and services, including membership services, certification, training, and the like. We do not sell personal information to anyone and only share it with third parties who are facilitating the delivery of IAAP services.

What do we collect, and why?

By becoming an IAAP member:

  1. Basic personal information: IAAP collects your name, email, phone number, address, and employer information as part of our standard member application.  We also collect self-identified information about your role and experience working in Accessibility as well as what you hope to gain from your membership.  This information helps us to understand who our members are, to tailor our member benefits to best meet their needs, and to track the growth of IAAP and Accessibility professionals around the world.  Members may edit their profile at any time to change, add, or remove personal information.
  2. IAAP Connections: IAAP Connections is our members only discussion forum for networking and advice.  Every IAAP member’s contact information is stored in a profile and directory available to all IAAP members.  However, only name, company, and email address are displayed in your profile by default.  Members can fully manage their own privacy settings from their IAAP Connections profile page.  Members also have the option to import their LinkedIn profiles.  By doing so, you agree to allow IAAP to collect and store any information on your LinkedIn public profile.  These additional profile fields can also be managed from the privacy settings.  IAAP Connections allows members to share exactly the information that they want to share with their colleagues and fellow IAAP members.
  3. Billing and credit card information: IAAP memberships may be paid for by credit cards through a secure online portal.  Credit card information is not stored on IAAP’s website, but is collected by a secure 3rd party payment gateway.  Only your payment date/time and card type are recorded on our website for membership tracking purposes.  Organizational members also have the option to add specific billing contact information.  This information is stored privately, and used only by IAAP to generate invoices.
  4. IAAP International Chapters: IAAP Chapters are regional groups of IAAP members, led by a member organization called the Chapter Lead.  Members who live and work within the chapter region, or who work for an organization based within the chapter region are considered members of the chapter.  Chapter membership provides additional benefits and opportunities to members in those regions. Chapters may also offer additional services for which there may be additional fees. Contact information for members living within the chapter region is shared with the Chapter Lead so that local services can be delivered to them. Chapter Leads are contractually obligated to protect the personal information of the members in their region.

For Members and Non-Members:

  1. Surveys: From time to time, IAAP conducts surveys on the current status and needs of the accessibility industry, or collects feedback on various IAAP services.  By completing these surveys, you are submitting your basic browser information including platform, IP Address, and general location.  IAAP does not share this browser information, and only uses it for the purposes of internal research.  All IAAP surveys are otherwise anonymous unless you volunteer to share your personal contact information for additional follow-up at a later date.  All survey results are presented anonymously.
  2. Website: Members who log into the IAAP website do have the time and date of their login recorded in our logs.  This information is only used for the administration of the system and is not shared with any third party.
  3. Cookies and Web Beacons: Cookies are pieces of data that a website transfers to a user's hard drive for record-keeping purposes. Web beacons are transparent pixel images that are used in collecting information about website usage, e-mail response and tracking.
    1. The Site uses cookies and Web beacons to provide enhanced functionality on the site (e.g., user ID and password prompts) and aggregate traffic data (e.g., what pages are the most popular). These cookies may be delivered in a first-party or third-party context. The IAAP may also use cookies and web beacons in association with e-mails delivered by the IAAP. Our Site also captures limited information (user-agent, HTTP referrer, last URL requested by the user, client-side and server-side clickstream) about visits to our Site; we may use this information to analyze general traffic patterns and to perform routine system maintenance. You have many choices with regards to the management of cookies on your computer. All major browsers allow you to block or delete cookies from your system. To learn more about your ability to manage cookies and web beacons, please consult the privacy features in your browser.
    2. This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses "cookies," which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and Internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser; however, please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

By attending IAAP webinars or events:

  1. Registration: IAAP uses a 3rd party registration platform (RegOnline) for event and webinar registrations.  We collect your email address and basic contact information so that we can send you information and reminders about your event.  By registering for an IAAP webinar or event, you agree to subscribe to the IAAP distribution list for general communications including the IAAP Newsletter (unless you have already unsubscribed.  If you have unsubscribed, we will not add you again without your explicit written permission).  This information is never sold or shared by IAAP.  Payment information is retained by RegOnline on their secure platform.  To learn more about RegOnline’s privacy policy, please visit their website, linked at the bottom of this page.*

By participating in IAAP Certification Programs:

  1. Certification Programs:  When you sign up to take one of the IAAP’s certification exams, we will collect your name and contact information. We will also collect and store information you provide to us about your need for special accommodations. This information may be shared with our computer-based exam hosting service. The hosting service may also share with us information you provide to them to verify your identity in taking the exam. The IAAP will collect your exam results and, in conjunction with maintaining your certification(s), your record of participation in continuing accessibility education. Only authorized employees within the IAAP have access to your certification exam scores and personal information pertaining to any special accommodations you may request. The IAAP relies upon a contract fulfillment basis to process personal data associated with providing certification services. 
  2. IAAP uses a 3rd party registration platform (RegOnline or Kryterion) for certification registrations and payment.  To learn more about RegOnline or Kryterion’s privacy policy, please visit their website, linked at the bottom of this page.*

How IAAP uses your information

Research and Statistics:

  1. IAAP uses the information collected from your memberships to analyze the composition and needs of the membership body.  We look at the regions, industries, and member types of all of our members to understand how IAAP is growing and how to meet the needs of our members.  These reports are completely anonymous, and do not make use of any personally identifiable information.


  1. IAAP periodically shares a list of chapter members, along with their email address, physical address, phone number, and membership status with a key contact at the chapter lead organization.  These organizations are under contractual agreement to maintain the security and confidentiality of this information and forbidden from sharing this information or using it for purposes beyond the scope of standard IAAP chapter activities.  You may choose to opt out of Chapter membership at any time.

Marketing and Events:

  1. By joining IAAP, you agree to receive official IAAP communications, including but not limited to: Newsletters, promotional material for IAAP events, programs, and webinars, information regarding your membership status, etc.  You may opt out of the newsletters and promotional materials at any time.  From time to time, IAAP may share your basic contact information (name, email address, organization, membership status) with 3rd party partners for the purposes of marketing IAAP sponsored events and providing discount codes.  Your information is not shared or used beyond our partner organizations, and they are expressly forbidden from using it for any events or communications outside of IAAP.

Links to external websites and services:

From time to time, IAAP may share links to other organizations’ websites, events, or services.  We do not share any of your membership information with those organizations.  By selecting that link, you may be leaving the IAAP website.  Collection of personal information on those pages is bound by their own individual privacy policies, which we strongly encourage you to review.

We recognize that information privacy is an ongoing responsibility, and so we will from time to time update this Privacy Notice as we undertake new personal data practices or adopt new privacy policies.

 *RegOnline’s Privacy Policy Page -
  Kryterion’s Privacy Policy Page -


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