Deque Webinar: The Real Cost of Accessibility Complaints and Lawsuits

The Real Cost of Accessibility Complaints and Lawsuits

Live Broadcast Date: Thursday, September 12, 2019
Time: 11:00 a.m. - 12:00 p.m. Eastern (UTC - 4 hours)
Length: 1.0 hours
Greg Williams, Accessibility Program Office Executive at Deque
Skill Level: All Levels

Register for The Real Cost of Accessibility Complaints and Lawsuits


Has your company received an accessibility complaint or lawsuit? Awareness of the true dollar costs associated with inaccessible content is critical.  Using this data you can build a case for sustained investment. Providing accessible content is the best way to avoid complaints and litigation. Handling accessibility complaints properly is critical to avoiding costly litigation. During this webinar, you'll gain insight into these events using real-world cost examples from Fortune 500 companies.


  • Participants will gain a better understanding about the current legal landscape surrounding digital accessibility 
  • Participants will learn the true cost of an accessibility complaint and lawsuit using real-world numbers
  • Participants will hear what your organization can do after receiving a complaint or lawsuit (short-term and long-term)
  • Participants will learn how to use statistics about legal costs and potential market share to build a case for accessibility

Speaker Bio:

Greg Williams is the Accessibility Program Office Executive at Deque. He oversees program development and operations for some of Deque’s largest customers, helping them to build mature, sustainable accessibility programs.  Prior to joining Deque, Greg spent more than 30 years in the information technology field focusing on large, complex program operations for Fortune 500 companies.  

Greg's most recent success was as founder and owner of the Digital Accessibility Program Office for a large insurance company, building their practice from the ground up into one of the highest maturity level programs in the world between 2013 and 2018.  Greg has always been passionate about diversity and inclusion and has extended this passion to the disability and accessibility community - joining Deque Systems to help launch and mature similarly successful programs across the globe.

Register for The Real Cost of Accessibility Complaints and Lawsuits

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